Nov. 22, 2019

Loyal Trust Bank Opens in Johns Creek

Congratulations to Charlie Brown, CEO, and the organizing directors and staff of Loyal Trust Bank, which opened for business Nov. 19. The bank is located in the Johns Creek area of Fulton County, and a significant focus of the bank will be serving the vibrant Asian community. This is Georgia’s second de novo bank to open this year. Tandem Bank, Tucker, Charles DeWitt, CEO, opened in September and is focusing on small businesses in the area. We visited both banks this week and are glad to see opportunities for entrepreneurs, seasoned bankers, directors and investors come together proving there’s a place for new entrants into the industry. For several decades prior to the recent downturn, Georgia was among the top three states in the country for de novo bank activity and these two banks are the first to open in Georgia in over 10 years.

American Customer Satisfaction Index
Banks Best Credit Unions in Satisfaction

Banks this year received higher customer satisfaction ratings than credit unions for the first time in the University of Michigan’s annual American Customer Satisfaction Index. Banks had an ACSI score of 80, and credit unions scored 79. Regional and community banks lead the pack in terms of satisfaction, with a score of 83. National and super-regional banks tied in their ratings at 78. Read more details here.

Women in Banking Conference Attendees Leave Meeting Re-energized and Enthusiastic

Women bankers and associate members from all around Georgia met this week for GBA’s fifth-annual Women in Banking Conference at Lake Lanier in Buford. GBA would like to thank the Women in Banking Committee, led by Ashlee Torpy, Morris Bank in Dublin, and Martha Brown, Planters and Citizens Bank in Camilla, who planned and hosted the event. There were many repeat attendees as well as 35 first-time attendees, and the energy and buzz were positive and contagious inside and outside the meeting room. Read about the sessions, sponsors and get next year’s conference dates here.
A full house at the conference
Female executives panel

Affordable Housing Diversity Focus of FHLBank Atlanta Forum

We were honored to be a guest this week at the FHLBank Atlanta Diversity in the Affordable Housing Industry Forum. The agenda featured a full day of presentations and panel discussions focused on topics such as achieving diversity in the real estate development industry, achieving diversity in the banking and public finance industries, and the role of colleges and universities in ensuring a diverse and prepared workforce. During the banking and public finance panel, SynovusGordon Bussey Jr. and South State Bank’s Edward McKelvey shared insight into how their banks approach diversity from an employee, customer and community perspective. More information here.
Banking and public finance panel
Carver State's Alicia Gafney, South State's Eula Parker, Carver State's Robert James II and GBA's David Oliver

Happy Thanksgiving

We at the GBA send our best wishes for a wonderful day of Thanksgiving to you, your families and friends in celebration of all of the blessings we enjoy. In the spirit of giving thanks, here are five things we're thankful for at GBA. Our next Bulletin will be Dec. 6, but we'll dash out a quick E-Bulletin if there is breaking news that warrants immediate attention prior to then.

Compliance Update
TILA-RESPA Disclosure Rule Review Coming, Updated CFPB Rulemaking Agenda

There are a couple of CFPB related items of interest this week. The bureau announced its plan for conducting a five-year assessment of the 2013 TILA-RESPA Integrated Disclosure rule. Bankers and others are asked to provide feedback about costs, parts of the rule that are confusing and recommendations for changing or eliminating the rule and other items. Comments on the CFPB’s proposed assessment plan will be due 60 days after publication in the Federal Register. Also this week, the bureau updated it’s rulemaking agenda out into the new year. Of note, it is considering starting a rulemaking or issuing guidance about Reg Z requirements related to electronic signatures, and a couple of important HMDA-related actions. Review the agenda here.

Regulatory Update Briefs
HVCRE, ‘Valid When Made’ Rate Rule, Employment of those with Criminal Backgrounds

  • HVCRE: Regulatory agencies finalized a rule to limit the exposures subject to a 150% risk weight to only those high-volatility commercial real estate loans that fall under the statutory "HVCRE ADC" definition. The final rule will be effective April 1, 2020.

  • Interest Rates: The FDIC and OCC proposed a rule stipulating that interest rates valid when the loan is made by a bank remain valid when the loan is transferred or sold. This action by the agencies is intended to ensure that "valid when made" is codified for both national and state-chartered banks.

  • Employing Individuals with Criminal Backgrounds: The FDIC proposed to codify its policy statement that prohibits persons convicted of a criminal offense involving dishonesty, breach of trust or money laundering from being employed by financial institutions without prior written consent from the agency.
With questions on any of these items, contact Joe Brannen, 404.420.2026, or Elizabeth Chandler, 404.420.2027.

Marketing Conference Set for April 2-3

Get details and access to registration here
We’re excited that we’ll be hosting a full conference for marketing pros April 2-3 at the King and Prince on St. Simons. We’ll focus on the unique needs of bank marketers in terms of attracting and retaining business, promoting the bank’s brand, specific skill-building, fostering a unique bank culture and much more. The conference will also allow ample peer discussion and networking time, and will be during the same time and at the same location as our Bank Security Conference. The GBA Marketing Committee, led by chair Lawanna Saxon, Signature Bank of Georgia, Sandy Springs, and vice chair Lorenda Smith, First National Bank, Bainbridge, meets soon to develop the agenda. With content suggestions and questions, contact Katina Prokos or Jenna Lynn Warner.

Get a Commercial-Grade Keurig for $1 through Office Depot’s Build a Better Breakroom Program

Do you spend at least $75/month on any combination of the following for your office?
  • Coffee, creamer, cups, stir sticks, cutlery, bowls and plates, etc.
  • Paper towels/bath tissue/facial tissue.
  • Cleaning supplies and equipment – wipes, cleansers, disinfectants, etc.
  • Soaps and Sanitizers – refills and dispensers included.
If so, Office Depot has a great deal for you. You can get the Keurig K1500 brewer, the newest model in the line of commercial-grade Keurig countertop brewers, for just $1 (yes, $1 -- not a typo, and a $179.99 value), through Office Depot’s Build a Better Breakroom Program. Get more info here.

Big-name Speakers for 2020 Legislative & Economic Forum - Jan. 15

We’ve confirmed three big-name speakers for GBA’s 2020 Legislative and Economic Forum & Reception Jan. 15 at the Hyatt Regency Atlanta (downtown). This annual event draws about 200 bankers from around our state, and with an election year nipping at our heels, the need to stay abreast of the political and legislative scene is more important than ever. Click here for the 411 on the confirmed speakers and sessions. Make plans also to join us for the Legislative Reception, which immediately follows the Forum and attracts about 150 Georgia legislators and staff. Get pricing, hotel and other the details, plus registration access here. Contact GBA’s Kathy Friestad with questions, 404.420.2024.

Analyzing Personal Cash Flow & Tax Returns Seminar, Jan. 29

Back by popular demand, Mike Allen of Cadence Bank, a faculty member of the Georgia Banking School with more than 40 years of industry experience, will cover the A-Zs of how to analyze personal cash flow and personal tax returns. This program is designed for consumer lenders, commercial lenders, and credit analysts/underwriters. The seminar will assist those bankers who originate consumer loans as well as commercial bankers and underwriters who want to get a clear picture of a guarantor's cash flow to aid in identifying the availability of excess personal cash flow that could be available to provide additional support to related borrowing requests. Through a combination of lecture and casework, participants will learn how to calculate sources and uses of personal cash flow and any remaining cash flow to support additional debt. To register, click here.

Dart Appraisal Offers the Best Custom Appraisal Management Solutions

GBA Strategic Partner Dart Appraisal knows that appraisal management is not a one-size-fits-all process. Dart has extensive experience with community banks that provide about 35 percent of their monthly volume. This has driven Dart to develop the best solutions in the industry. Their expert, national appraiser panel consistently delivers effective results wherever they are called. And, Dart is committed to meeting every one of their client’s specific needs. They can customize solutions every step of the way. Those are just a couple of the reasons why we believe they’re a great choice to be your bank’s appraisal management company. Contact Dart’s Nick Walker today to learn more at 678.486.7508,

2019 BankPAC Campaign Update

The GBA FedPAC and StatePAC continue to see really good success in this year’s campaign, and we hope that those who have not yet participated will do so soon. See how your GBA Group is progressing toward its goals. With online capability of contributing to the GBA FedPAC, all eligible employees, officers and directors, can simply use this link to make a contribution online. Also, here are the contribution forms for both the FedPAC and the StatePAC which include a useful guide of suggested amounts of giving. Many thanks to the following banks for contributing to the GBA StatePAC this week:
  • CenterState Bank, N.A., Atlanta, Stan Kryder, Regional President
  • Commercial Banking Company, Valdosta, Daryn Russell, President & CEO
And, much appreciation goes to all of the eligible employees, officers and directors of Guardian Bank, Valdosta, Parrish Clark, CEO, for contributing to the GBA FedPAC.
With questions, please call Elizabeth Chandler at 404.420.2027.

Learn Lending, IRA, Coaching and More with Upcoming Webinars

There’s an impressive lineup of webinars coming up in the next couple of weeks. Check it out here.

Webinar Subscription Packages

Are you looking to save money and time, while training your employees as efficiently as possible? A webinar subscription package is a great option to get maximum value for a fraction of the price of most online training. The subscription packages are shareable for your entire institution, simplify your budgeting process and offer webinars at a lower rate than purchasing them individually. You may register for live webinars as well as OnDemand or CD recordings. Credits do not expire and there are more than 300 webinars to choose from each year. Click here to see webinar topics. For more information, please contact GBA’s ShaKeya Snipes at 404.420.2020. Click here for a full list of the webinar subscription packages.

Recruit, Retain and Develop the Best Bankers with GBA Career Solutions

GBA Job Bank - GBA will post open positions, free of charge, for GBA members. See the open positions in Georgia here. We will also post professional summaries for bank-job seekers on our Bankers Available page. To make the process easy and answer any questions, we've developed this
Q & A. Please contact Katina Prokos, 404.420.2021.
GBA Strategic Partner BankTalentHQ - The central feature of BankTalentHQ is its national bank-job board. Other key benefits include: resume search access, regional and national reach for your open positions, frequent special offers and custom sales/coaching programs. Visit BankTalentHQ to learn more. See the open positions in Georgia here, or search regionally or nationally here.
GBA’s Career Paths for Bankers™ - GBA’s Career Paths for Bankers™ is the most unique, organized and easy-to-use career development resource available for bankers and banks. GBA’s pioneering career development resource is unlike any other in the banking industry. Click here to start mapping your banking career today.
Why do people choose careers in banking? Whatever their talents, interests and educational background, there is a career in banking for them. Here are few good reasons to share with folks you know.
GBA Community Connections
We want to share all the good work GBA member banks, bankers, Associate Members and Bank Counsel Section members do to support their communities. Read all about the Community Connections our banks and members have below. Share your Community Connections by sending a brief paragraph and any photos of activities you have to us and we'll publish them at our earliest opportunity. Send information to Katina Prokos and David Oliver, or if your company would like to sponsor this content, let us know. Here's our latest installment...
Ameris Bank
First Bank
PromiseOne Bank
Community Banking Company of Fitzgerald
CenterState Bank
Signature Bank of Georgia
Colony Bank
Oconee State Bank
Read All About It: Send Us Your News
We want to share your news with your colleagues around the state. Please forward your announcements about promotions, new employees and special recognition your bank has received along with any available photos to GBA's David Oliver and Katina Prokos.